FAQ
The Gira HomeServer MAC address is also the device serial number. This always consists of sets of two characters separated by hyphens. Example: 00-01-02-03-0A-0B.
No, the code can be scanned into the device using a QR code reader.
This QR code contains the MAC address and the factory-set password.
Emails are only sent once a connection to the email provider has been made via the internet. If sending fails, you can use the mail retry parameter to set the time after which the transmission routine will be started again. Please find attached a pdf document with important information on sending emails. You will also find a complete overview of the relevant settings.
No, after a factory reset, the password on the device remains activated.
For end-customers, the device password should be in the documentation provided by the electrical engineering firm. If this is not the case, please contact your specialist installer as the device is built-in and therefore you cannot access it.
If you have updated the firmware of the device for which you have not yet received a password, the new password after the firmware update will be “device”.
No, the X1 can only be operated via the app. The Gira X1 app is available for iOS and Android.
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