In rare cases, connection problems between the wall/hand-held transmitters and the lights may be caused by excessive data traffic in the wireless network (e.g. WLAN router).
Manually change the ZigBee® channel.
Philips Hue (Version 126.96.36.199):
All lights must be switched on! The process lasts 30 seconds.
Osram Lightify (Version v1.6.0):
Communication exclusively between transmitter and light (no bridge or gateway):
Commissioning via an Android end device for the Philips Hue Bridge.
The Android Philips Hue app (Version 188.8.131.52) displays the error that performing an “automatic search” again does not open the network.
The transmitter must be on the same network as the bridge/gateway (see Operating instructions Section 4.1).
If this is not the case, the connection to the bridge/gateway is “stolen”.