This data protection declaration clarifies the type, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our online offer, websites, functions and content. This includes external online presences, such social media profiles (hereinafter jointly referred to as the "online offer"). With regards to the terms used, such as "personal data" or their "processing", we refer to the definitions in Art. 4 of the Basic Data Protection Regulation (DSGVO).
Gira Giersiepen GmbH & Co. KG Dahlienstr. 12 42477 Radevormwald District Court, Cologne
CEO: Dirk Giersiepen, Steffen Zimmermann, Christian Feltgen
Telephone: 02195-6020 Email Address: firstname.lastname@example.org
Data Protection Officer: Telephone: 02195 -602 109 Email Address: email@example.com
Types of Data Processed: Inventory data Contact details Content data Contract data Payment details Usage data Meta/communication data Processing of Special Data Categories (Art. 9 para. 1 DSGVO):
No special categories of data are processed.
Categories of Data Subjects Concerned by the Processing:
In the following, we refer to the persons concerned collectively as "users".
Purpose of Processing:
We inform you of the legal basis of our data processing in accordance with Article. 13 DSGVO. Should the legal basis not be stated in the Data Protection Declaration, the following applies: The legal basis for obtaining consent is Article. 6 Paragraph. 1 lit. a and Article. 7 DSGVO. The lega basis for processing with the goal of fulfilling our services, implementing contractual measures and answering enquires is Article. 6, Paragraph 1, lit. b DSGVO. The legal basis for processing with the goal of fulfilling our legal obligations is Article. 6, Paragraph 1 lit. c DSGVO. The legal basis for processing for the purpose of safeguarding our legitimate interests is Article. 6 Paragraph. 1 lit. f DSGVO. In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 paragraph 1 lit. d DSGVO serves as the legal basis.
We ask you to inform yourself regularly about the content of our Data Protection Declaration. We will adapt the data protection declaration as soon as changes in the data processing carried out by us make this necessary. We will inform you as soon as the changes make it necessary for you to cooperate (e.g. consent) or to receive other individual notification.
In accordance with Article. 32 DSGVO and taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the varying probability of occurrence and severity of the risk to the rights and freedoms of natural persons, we shall take appropriate technical and organisational measures to ensure a level of protection commensurate with the risk. These measures shall include safeguarding the confidentiality, integrity and availability of data by controlling physical access to said data, as well as the access, input, disclosure, safeguarding of its availability and separation. Furthermore, we have established procedures to ensure that data subjects' rights are exercised, data is deleted, and we respond to data threats. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and through data protection-friendly default settings (Art. 25 DSGVO).
Security measures include, in particular, the encrypted transmission of data between your browser and our server.
Cooperation with Clients and Third Parties
In the course of our processing, we may disclose data to other persons and companies (contract processors or third parties). We may also transfer or otherwise grant them access to this data. This will only be done on the basis of legal authorisation (i.e., should the data be transferred to third parties, such as payment service providers in accordance with Article 6 Paragraph 1 letter b DSGVO, to fulfil the contract). It may also be done if you have given your consent, if legal obligation provides for this or on the basis of our legitimate interests (i.e., when using agent, web hosters, etc.9.
If we commission third parties to process data on the basis of a so-called "contract processing agreement", this is done on the basis of Article 28 DSGVO.
Transfers to Third Countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA) or if this is done in the context of using the services of third parties or disclosure or transfer of data to third parties, this will only take place if it is done to fulfil our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we will only process or transfer data to a third country if the special requirements of Article 44 ff. DSGVO. In other words, processing is carried out, for example, on the basis of special guarantees This can be the officially recognised determination of a level of data protection corresponding to that of the EU (e.g. for the USA through the "Privacy Shield") or compliance with officially recognised special contractual obligations (so-called "standard contractual clauses").
Rights of the Data Subjects
You have the right to obtain confirmation as to whether or not personal data concerning you is being processed and to obtain information about such data, as well as further information and a copy of the data in accordance with Article 15 DSGVO
In accordance with Article 16 DSGVO, you have the right to request the completion of data concerning you or the correction of incorrect data concerning your person.
In accordance with Article 17 DSGVO, you have the right to demand that data concerning you be deleted immediately. Alternatively, in accordance with Article 18 DSGVO, you can demand a restriction on the processing of said data.
You have the right to obtain the data concerning you which you have provided to us in accordance with Article 20 DSGVO. You also have the right to demand that it be passed on to other persons responsible.
In accordance with Article 77 DSGVO, you have the right to lodge a complaint with the competent supervisory authority.
Right of Withdrawal
You have the right to revoke consents granted in accordance with Article 7 Paragraph 3 DSGVO with effect for the future.
You can object to the future processing of data concerning you at any time in accordance with Article 21 DSGVO. In particular, you may object to processing for the purposes of direct advertising.
Deletion of Data
The data processed by us will be deleted or restricted in their processing in accordance with Article 17 and 18 DSGVO. Unless expressly stated within the scope of this data protection declaration, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory storage obligations. If the data are not deleted because they are required for other and legally permissible purposes, their processing will be restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.
According to legal requirements, data is stored in particular for 6 years in accordance with § 257 paragraph 1 HGB (commercial books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting vouchers, etc.) and for 10 years in accordance with § 147 para. 1 AO (books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).
Provision of Contractual Services
We process inventory data (e.g., names and addresses as well as contact data of users), contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with Article 6, Paragraph 1 lit. b DSGVO. The entries marked as obligatory in online forms are required for the conclusion of the contract.
Users can optionally create a user account, in particular by viewing their orders. Within the scope of the registration, the required mandatory data will be communicated to the users. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their safekeeping is necessary for reasons of commercial or tax law in accordance with Article 6 paragraph 1 lit. c DSGVO. It is the users' responsibility to back up their data before the end of the contract if they have terminated it. We are entitled to irretrievably delete all user data stored during the term of the contract.
In the context of registration and renewed logins and use of our online services, the IP address and the time of the respective user action will be saved. The storage is based on our legitimate interests, namely protection against misuse and other unauthorized use. This data will not be passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Article 6 Paragraph 1 lit. c DSGVO.
We process usage data (e.g. the websites visited by our online offer, interest in our products) and content data (e.g. entries in the contact form or user profile) in accordance with Article 6 Paragraph 1 lit. f DSGVO in a user profile in order to show the user e.g. product information based on the services they have used so far (direct advertising).
Deletion shall take place after the expiry of statutory warranty and comparable obligations; the necessity of storing the data shall be reviewed every three years; in the case of statutory archiving obligations, deletion shall take place after their expiry (end of storage obligation under commercial law (6 years) and tax law (10 years)); information in the customer account shall remain in the customer account until it is deleted.
When contacting us (via contact form or e-mail), the user's details are processed for the purpose of handling the contact request and its processing in accordance with Article. 6 Paragraph. 1 lit. b) DSGVO.
the user's details may be stored in our Customer Relationship Management System ("CRM System") or comparable enquiry organisation.
We delete the enquiries if they are no longer required. We review the necessity every two years; we permanently store inquiries from customers who have a customer account and refer to the information on the customer account for deletion. In the case of legal archiving obligations, the deletion is carried out after their expiry (end of commercial law (6 years) and tax law (10 years) retention obligation).
Comments and contributions
If users leave comments or other contributions, their IP addresses will be deleted on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO for 7 days.
This is done for our security, if someone leaves illegal content in comments and contributions (insults, prohibited political propaganda, etc.). In this case we can be prosecuted ourselves for the comment or contribution and are therefore interested in the identity of the author.
Gira Home Assistants
You can use the planning assistant to forward your enquiry to an electrical installation company for implementation of the project you have described. In this context we collect and process the following data:
Your consent to the processing of the data in accordance with Article 6 Paragraph 1 lit. a DSGVO constitutes the necessary legal basis. We will obtain your consent from you before any data is collected. You can revoke your consent at any time with effect for the future.
4 We process your personal data in order to
If the collection of data is no longer necessary to achieve the purpose, the data shall be deleted, but no later than 2 years after the data were collected
We pass on your personal data to the electrical installation companies selected by you. A transfer to the non-EU foreign countries does not take place for this.
Collection of Access Data and Log Files
We collect data on the basis of our legitimate interests within the meaning of Article 6 Paragraph 1 lit. f DSGVO about every access to the server on which this service is located (so-called server log files) The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited site), IP address and the requesting provider.
Log file information is stored for security reasons (e.g. to clarify abuse or fraud) for a maximum of seven days and then deleted. Data whose further storage is required for evidentiary purposes are excluded from deletion until the respective incident has been finally clarified.
Social Media Online Presence(s)
We maintain various presences on social media platforms in order to be able to communicate and interact with users on these platforms as well. Please note that user data may also be processed outside the European Union. However, providers certified under the EU-US Privacy Shield have undertaken to comply with European data protection standards. The data collected by the platforms can be used to create user profiles, which in turn can be used for market research and advertising purposes. The storage of this data is normally realized by cookies. The processing of users' personal data is based on our legitimate interests (i.e. interests in communicating with users and analysing user behaviour) within the meaning of Art. 6 para. 1 lit. f. DSGVO. If the service provider has given its consent to the corresponding use of data, the legal basis for the processing is Article 6 Paragraph 1 lit. a. and Art. 7 DSGVO. Information on stored data and the exercise of user rights can be obtained or asserted directly from the service provider. For a more detailed description of the data processing and opposition possibilities, we refer to the following information of the provider:
Agreement on joint responsibility for the processing of personal data (https://www.facebook.com/legal/terms/page_controller_addendum) Opt-out (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen) Privacy Shield entry (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active)
Cookies and Measurement of Reach
Cookies are information that is transferred from our web server or web servers of third parties to the web browsers of the users and stored there for later retrieval. Cookies can be small files or other types of information storage.
We use "session cookies", which are only stored for the duration of the current visit to our online presence (e.g. to enable the storage of your login status or the shopping cart function and thus the use of our online offer at all). A randomly generated unique identification number, a so-called session ID, is stored in a session cookie. In addition, a cookie contains information about its origin and the storage period. These cookies cannot store any other data. Session cookies are deleted when you have finished using our website and, for example, log out or close the browser.
3 We also use permanent cookies, also called persistent cookies. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of your browser. The exclusion of cookies can lead to functional limitations of this online offer.
Google is certified under the Privacy-Shield-Agreement and thus offers a guarantee to comply with the European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on the activities within this website and to provide further services to us in connection with the use of this website and the Internet. The processed data can be used to create pseudonymous user profiles of the users.
We use Google Analytics to display the advertisements placed within the advertising services of Google and its partners only to those users who have also shown an interest in our online offer or who show certain characteristics (e.g. interests in certain topics or products determined by the websites visited), which we transmit to Google (so-called "remarketing" or "Google Analytics Audiences"). With the help of remarketing audiences, we also want to ensure that our advertisements correspond to the potential interest of the users and do not appear annoying.
We only use Google Analytics with activated IP anonymisation. This means that the IP address of the users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there.
The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by adjusting their browser software accordingly; users can also prevent the collection of data generated by the cookie and related to their use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Further information on Google's use of data, setting and objection options can be found on Google's websites: https://www.google.com/intl/de/policies/privacy/partners ("Google's use of data when you use websites or apps of our partners"), https://policies.google.com/technologies/ads ("Use of data for advertising purposes"), https://adssettings.google.com/authenticated ("Manage information that Google uses to show you advertising").
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f DSGVO) we use the marketing and remarketing services (in short "Google Marketing Services") of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google").
Google is certified under the Privacy Shield Agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google marketing services allow us to display ads for and on our website in a more targeted manner to show users only ads that potentially match their interests. For example, if a user is shown ads for products that he or she has been interested in on other websites, this is called "remarketing". For these purposes, when you visit our website and other websites where Google marketing services are active, Google will execute code directly from Google and (re)marketing tags (invisible graphics or code, also known as "web beacons") will be embedded in the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which websites the user has visited, what content he is interested in and which offers he has clicked on, as well as technical information on the browser and operating system, referring websites, visiting time and other information on the use of the online offer. The IP address of the user is also recorded, whereby we inform within the framework of Google Analytics that the IP address is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases is it transferred in full to a Google server in the USA and shortened there. The IP address will not be merged with data of the user within other offers of Google. Google may also combine the above-mentioned information with information from other sources. If the user subsequently visits other websites, advertisements tailored to the user's interests may be displayed.
The data of the users are processed pseudonymously within the framework of the Google marketing services. I.e. Google does not store and process e.g. the name or e-mail address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. This means that from Google's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who that cookie holder is. This does not apply if a user has expressly permitted Google to process the data without this pseudonymisation. The information collected by Google marketing services about users is transmitted to Google and stored on Google's servers in the USA.
The Google marketing services we use include the online advertising program "Google AdWords". In the case of Google AdWords, each AdWords customer receives a different "conversion cookie". Cookies can therefore not be tracked on the websites of AdWords customers. The information collected using the cookie is used to compile conversion statistics for AdWords customers who have opted-in to conversion tracking. AdWords customers are told the total number of users who have clicked on their ad and been redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
We can also use the "Google Optimizer" service. Google Optimizer allows us to track how various changes to a website (e.g. changes to input fields, design, etc.) affect the website within the framework of so-called "A/B testing". For these test purposes, cookies are stored on the users' devices. Only pseudonymous user data is processed.
Furthermore, we may use the "Google Tag Manager" to integrate and manage Google's analysis and marketing services into our website.
If you wish to opt-out of interest-based advertising through Google's marketing services, you may use the setting and opt-out options provided by Google: https://adssettings.google.com/authenticated.
Facebook-, Customer- und Facebook Marketing Services
Within our online offer, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used on the basis of the consent you have given.
Facebook is certified under the Privacy Shield Agreement and thereby offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of ads (so-called "Facebook ads"). Accordingly, we use the Facebook Pixel in order to display the Facebook Ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook Ads correspond to the potential interest of the users and do not appear annoying. With the help of the Facebook Pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users are redirected to our website after clicking on a Facebook ad (so-called "conversion").
The processing of data by Facebook is carried out within the framework of Facebook's data use policy. Accordingly, general information on the display of Facebook ads is provided in the Facebook Data Usage Policy: https://www.facebook.com/policy.php. Specific information and details about the Facebook pixel and its functionality can be found in the Facebook help area: https://www.facebook.com/business/help/651294705016616.
You may object to the collection by the Facebook Pixel and use of your information to display Facebook Ads at any time. To control the types of ads that are displayed to you within Facebook, you can go to the Facebook page and follow the instructions on usage-based advertising settings at https://www.facebook.com/settings?tab=ads. The settings are platform-independent, which means they apply to all devices, such as desktop computers or mobile devices.
Social Media Plugins
Unless otherwise specified in the individual descriptions, we publish on our website on the basis of Article 6 Paragraph. 1 lit. f. DSGVO "Social-Media-Plugins (Share-Buttons/Map-Services) of the social networks Facebook, Twitter, LinkedIn and Instagram or of Google to make our company better known. The advertising purpose behind this is to be regarded as a legitimate interest (i.e. interest in the analysis, optimisation and economic operation of our online offer) within the meaning of the DSGVO. If the user has consented to the data processing, e.g. by consciously clicking on a social media plugin, the legal basis for the processing of personalised data is Art. 6 para. 1 lit. a. The plug-ins of the respective service providers often record the IP address of the visitor already during the simple call of a website and log his Internet activities, even if the user has not clicked on a corresponding button. To do this, you do not need to be logged into the respective social network or even be a member of the network. The integration of these plugins by us, however, is done by way of a so-called "1-click solution" in order to protect your privacy on our website in the best possible way according to the current state of the art. This means that our site only establishes contact with servers of the respective social network at the moment when a user actually wants to actively use the service and initiates this e.g. by clicking or entering a postcode. You can therefore visit and use our website without your activities being unconsciously followed by social networks.
On our website functions of the social network facebook.com are integrated. These are offered by Facebook Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) and Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The plugins can display interaction elements or content (e.g. parts buttons) and are modelled on the original logo. Only when a user calls up a function of this online offer does his device establish a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user's device and integrated into the online offer by the user. User profiles can be created from the processed data. By using the plugin, Facebook receives the information that the user has called up the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his or her Facebook account. When users interact with the plugins, the corresponding information is transmitted from your device directly to Facebook and stored there. If a. user is not a member of Facebook, there is still the possibility that Facebook will find out his or her IP address and store it. According to Facebook, only an anonymous IP address is stored in Germany. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for privacy protection, can be found in the Facebook data protection information: https://www.facebook.com/about/privacy/. If a user is a member of Facebook and does not want Facebook to collect data about him/her via this online offer and link it with his/her membership data stored on Facebook, he/she must log out of Facebook and delete his/her cookies before using the plugins. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads.
Facebook Inc. is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
In this processing, our cooperation with Facebook is based on a contract of joint responsibility in accordance with Article. 26 of the DSGVO, which can be accessed here: https://www.facebook.com/legal/terms/page_controller_addendum.
(e) Google Maps:
To make it easier for you to find Gira electrical partners and/or showrooms, we have integrated maps of the Google Maps service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA, 94043, USA) into our website via an API. To be able to display the content in your browser, Google must receive your IP address. Otherwise Google could not deliver the integrated contents. The legal basis for this data processing is Art. 6 para. 1 lit. b DSGVO, as the IP address is required in order to be able to deliver the content to you at all. In this processing, our cooperation with Google is based on a contract on joint responsibility according to Art. 26 DSGVO, which can be found here: https://privacy.google.com/intl/de/businesses/mapscontrollerterms/. Further information on data processing by Google can be found in the Google data protection guidelines at: https://policies.google.com/privacy. Opt-out: https://adsettings.google.com/authenticated. The terms and conditions of use for the Maps service can be found here: https://cloud.google.com/maps-platform/terms. Google LLC is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
1 The following information informs you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your right to object. By subscribing to our newsletter, you agree to receive it and to the described procedures.
Content of the newsletter: We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipients or a legal permission. If the contents of the newsletter are specifically described in the context of a registration for the newsletter, they are decisive for the consent of the users. Furthermore, our newsletters contain information about our products, offers, promotions and our company.
Double-opt-in and logging: The registration for our newsletter takes place in a so-called double-opt-in procedure. This means that after registration you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with foreign e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the time of registration and confirmation as well as the IP address. Changes to your data stored by the shipping service provider are also logged.
Registration data: To subscribe to the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to enter a name for personal contact in the newsletter.
Success measurement - The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file which is retrieved from the server of the dispatch service provider when the newsletter is opened. Within the scope of this retrieval, technical information such as information on the browser and your system, as well as your IP address and time of retrieval are initially collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined by means of the IP address) or the access times. Statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our nor the dispatch service provider's intention to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.
The dispatch of the newsletter and the measurement of success are based on the consent of the recipients in accordance with Article 6 Paragraph 1 lit. a, Art. 7 DSGVO in conjunction with § 7 Paragraph 2 No. 3 UWG or on the basis of the legal permission in accordance with § 7 Paragraph 3 UWG.
8 Cancellation/revocation - You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find a link to cancel the newsletter at the end of each newsletter. If users have only registered for the newsletter and cancelled this registration, their personal data will be deleted.
Integration of Third-party Services and Content
We set within our online offer on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer in the sense of Art. 6 para. 1 lit. f. DSGVO), we use content or service offers from third parties in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content"). This always presupposes that the third-party providers of such content are aware of the IP address of the users, as without the IP address they would not be able to send the content to their browsers. The IP address is therefore required to display this content. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. Third party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information on the browser and operating system, referring web pages, visiting time and other details on the use of our online offer, as well as being able to be linked to such information from other sources.
The following presentation offers an overview of third party providers and their contents, together with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, the possibility to object (so-called opt-out):
If our customers use the payment services of third parties (e.g. PayPal or Sofortüberweisung), the terms and conditions and the data protection information of the respective third-party providers apply, which can be accessed within the respective websites or transaction applications.
This website uses "fonts.com", a font service of Linotype GmbH, Werner-Reimers-Straße 2-4, 61352 Bad Homburg, Germany ("fonts.com"). Each time this website is called up, files are loaded from a "fonts.com" server in order to display the texts in a specific font. In doing so, your IP address may be transferred to a "fonts.com" server and stored in the context of the usual weblog. The further processing of this information is the responsibility of "fonts.com". For the corresponding conditions and setting options, please refer to the data protection information of "fonts.com": https://www.monotype.com/legal/privacy-policy
In addition, if you choose to participate voluntarily, we may also conduct surveys using Microsoft Forms, a service offered by Telekom (EU Cloud) - Microsoft, with whom we have an agreement on order processing. The surveys are embedded in the website, in the Gira Home Assistant. The processing is based on your voluntary participation in the processing of your personal data in accordance with Art. 6 Paragraph 1 letter f DSGVO, the legitimate interest of the person responsible. The survey only serves to optimise the Gira Home Assistant and does not collect any personal data except your IP address, which is necessary for technical reasons. We cannot rule out the possibility that in individual cases personal data may also be transferred to Microsoft Corporation in the USA and processed by them there. However, Microsoft Corporation is effectively certified under the EU-US data protection shield. You can find more information about the EU-US data protection shield here: https://www.privacyshield.gov/participant?id=a2zt0000000Gn7zAAC&status=Active. For more information about Microsoft Forms, visit https://support.office.com/de-de/forms. For more information about how Microsoft processes personal information, visit https://privacy.microsoft.com/de-DE/privacystatement. Further information on Telekom Deutschland GmbH and TelekomCloud can be found at https://www.telekom.de/datenschutzhinweise at https://cloud.telekom.de/de/hilfe-faq/office-365/datenschutzbestimmungen-eu-hosting and at https://cloud.telekom.de/de/datenschutz.
Live Chat and Digital Gira Assistant
For the purpose of operating a live chat system for answering live enquiries or for further processing of enquiries from the digital Gira Assistant, we collect and process your name and the chat contents.
2 If you wish to communicate by telephone and e-mail, your e-mail address or telephone number is collected and processed via the live chat.
We process your data for handling your request, as well as controlling and improving our business and service processes, including the digital Gira Assistant, which is our legitimate interest. The legal basis for processing is in this respect Article 6 Paragraph 1 lit. f) DSGVO.
The live chat contents as well as the usage data, i.e. chat duration, time stamp of the messages, number of dialogues and approximate location of the users, are stored for a maximum of 1 month after the last message of the respective process. After this period your personal data and questions will be irrevocably deleted. Furthermore, the usage data is stored anonymously for statistical purposes. Personal data will not be evaluated.
5 The digital Gira Assistant is a so-called chat bot which supports you in your search for information and navigation on our website. In addition, the digital Gira Assistant answers frequently asked questions and/or helps you to place your request at suitable Gira contact points.
Cookies are used for the operation of the chat functions. Cookies are small text files which are stored locally in the cache of the Internet browser of the page visitor. The cookies enable the recognition of the visitor's Internet browser in order to guarantee differentiation of the individual users of the chat function of the website.
To avoid the storage of cookies, you can set your Internet browser so that no more cookies are stored on your computer in the future or that cookies already stored are deleted. However, switching off all cookies may mean that the chat function on our website can no longer be executed.