Requirement:
The transmitter must be on the same network as the bridge/gateway (see Operating instructions Section 4.1).
Behaviour:
If this is not the case, the connection to the bridge/gateway is “stolen”.
Solution:
Once the bridge/gateway and transmitter are on the same network, a connection with the light can be established.
You can call up the colours and scenes set in the app and save these in the wall/hand-held transmitter. To save, press and hold the desired scene button for four seconds.
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