FAQ
Gira exclusively sells to the wholesale electrical trade via specialist wholesalers. A master electrician is therefore your point of contact for Gira products. Complaints are also handled by the electrical engineering firm, which will offer you the full service if you have a complaint. The firm will carry out a professional fault analysis and, in particular, provide you with the security of expert installation. This means you can avoid having to replace devices unnecessarily and ensures that faults are not missed. If you have a warranty claim, your master electrician will also handle an exchange for you. If you should require any help finding an electronics retailer, simply use our dealer search tool here.
Gira exclusively supplies the wholesale electrical trade. Please contact your electrical engineering firm to purchase our products here
Downloads and software updates can be found in our specialist partner area here.
You can find firmware and software versions in the specialist partner area here.
Enter the item number into the search bar to see all the information about that product. In the dropdown list, you will find the latest firmware and software. Below the symbol, you will see the “Archive” menu option, among others. Here, you will find older firmware and software versions.
Can’t find what you were looking for?
Please
call us
We're happy to help.
+49 2195 602 6996
Monday to Friday 7.30 AM to 8.00 PM
Saturday from 8.00 AM to 12.00 PM